Flo-Q is not a reservation system.  

It's a "spend less time waiting" system.

We have heard countless stories about how the uncertainty of people showing up for scheduled events costs service providers revenue. At Floqque, we realized there had to be a way to remove that uncertainty, not just for service providers, but consumers as well!

Less Wait = More Customers

More Customers = More Revenue

More Revenue = Happier You!

There are two sides to every story.

No matter which side of this story you're on, waiting is no fun.

Individuals / Customers

Have you ever:

  • Called around to find dinner reservations only to be met with places that don't accept them, can't get the time you want, or are only offering call ahead seating?  Then when you try to call ahead, their line is busy or no one answers?
  • Dropped someone off at the front door or fought your way to the host/hostess stand only to put your name on a long list?
  • Tried to get an emergency appointment to your dentist or chiropractor and wondered when or even IF you would clear their cancellation waitlist?

Restaurants / Service Providers

Are you tired of:

  • People running late, last minute cancellations, or no shows causing empty tables and fragmentation in your schedule?
  • Wondering how much additional money you could make if your office or restaurant was full every day?
  • Struggling with whether or not to enforce a cancellation fee because you run the risk of losing customers over it?
  • Wanting to attract customers to your restaurant, but without having to offer reservations because of the complexities they create?

Flo-Q is more than a reservation/appointment/service scheduling app.

The #1 problem when scheduling something is the lack of communication after the meeting, appointment or reservation is made. Confirmations and calendar reminders can only go so far in to make sure people are ready at the scheduled time.  By enabling effective 2-way coordination between all parties, we can minimize everyone's wait through the use of AI.

Reclaim Your Time

No one wants to wait around if they don't have to.  Our technology anticipates and predicts disruptions to your schedule, and notifies you of changes or delays so that you can adjust as needed.

No More Waiting Games

Nail-biting cliff-hangers that leave you wondering if the hero will show up in time are great in books and movies, but not in your schedule.  Using AI and GPS coordination, you'll never be left wondering.

Tools to Minimize Your Idle Time

We care about your time.  Service providers can display their real-time queue, so consumers can make informed decisions when selecting a needed or desired service.  

Whether you are looking for a barber in the next 90 minutes or a restaurant during peak dinner time two Saturdays from now, our app will allow you to spend less time searching for service providers offering the shortest wait.  

GPS Location 

We use GPS to calculate accurate travel time, so actual arrival time is used for queuing placement.

Proximity Based Check-In

Automated check-in based on geofence boundaries so you can bypass the host(ess) counter.

Automated 2-Way Coordination

Automatic updates based on what is happening to others that affects your schedule, and vice versa.

Predictive Learning

Use AI learning to predict gaps or delays due to possible late arrivals or no-shows.

Don't You Have Better Things to do Than Sit Around and Wait?

  • restaurants

  • service providers

  • Health Services

  • group Coordination

  • individuals

Do any of these ring a bell?

  • Booked a reservation only to have them cancel at the last minute, show up late, or not show up at all?
  • Had to help your host/hostess manage your reservation book, waitlist, answer phones, and keep track of walk-ins as people crowd into the lobby area?
  • Tried a reservation system to attract customers, but you still had empty tables.

We have heard stories like these from so many friends in the restaurant industry, and it never gets easier to hear.

Individuals

Do any of these sound familiar?

  • Running late for a reservation, so you dropped someone off to check-in while you park so you don't lose your table?
  • Can't get an appointment for the date or time that you want, and there is no waitlist, so you have to keep checking back for any new openings?
  • Try to walk in for service and are turned away or have to wait because of people holding appointments or reservations that aren't there yet?
  • Need a last minute/emergency service (massage, back adjustment, haircut, etc.) and they can only offer for you to "come in and we'll try to fit you in."?

We haven't just heard stories like these, we've experienced stories like these. It's not right that you have to waste your time waiting and wondering.

Restaurants

Do any of these ring a bell?

  • Booked a reservation only to have them cancel at the last minute, show up late, or not show up at all?
  • Had to help your host/hostess manage your reservation book, waitlist, answer phones, and keep track of walk-ins as people crowd into the lobby area?
  • Tried a reservation system to attract customers, but you still had empty tables.

We have heard stories like these from so many friends in the restaurant industry, and it never gets easier to hear.

Service providers

How often does this happen?

  • A new client books an appointment, but doesn't show up at the designated time or cancels the day of the appointment.
  • Someone walks in for service, but you have to turn them away because you are "fully booked" with people who may or may not show up.
  • Had your schedule thrown out of whack because of people who are late for their appointments?
  • Tried to keep track of people wanting to come in if you get any openings on a certain date.

We have heard stories like these from friends in different service industries, and it frustrates us as much as it frustrates them.

Health Services

How many times has this happened to you?

  • Spent valuable time shuffling clients or patients around to accommodate someone who urgently needed your help. 
  • Had your schedule fragmented and thrown out of whack because of people who are late for their appointments?
  • Tried to keep track of people wanting to come in if you have any cancellations on a specific date.
  • Suffered bad reviews because you tried to enforce late/cancellation fees.

We have sat in waiting areas and seen situations like these, and it is not fair to you.

Group Coordination

How often does this happen?

  • Been in charge of planning an event with family, friends or co-workers and tried to coordinate between your group and a venue to confirm how many, when, and what time?
  • Planned an event and had several people show up at the wrong location? Or found out that you booked the wrong location?
  • Tried to check in and be seated, only to be told that you had to wait for the rest of your party, and you have no idea if they're even on their way?
  • Had your phone blow up with text messages from members of your party asking last minute questions and change requests?

We understand that coordinating a group get-together can cause stress and drama, and that's not fair to you.

Other use cases

Other use cases from our blog

Table Management: The High Cost of Inaccurate Wait Time Quotes

Empty tables cost restaurants money, but many restauranteurs don’t know what this

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Real-Time Restaurant Seating – Call Ahead, but Skip the Call

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Fortune teller looking into crystal ball trying to predict the future.

How Existing Scheduling Services Can Use Predictive Virtual Queuing to Dominate Their Market

True story:  The other day I was waiting for a table at a

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Are you a scheduling system provider?

Be the first to put Predictive Virtual Queuing in front of your scheduler!

Does your company create technology in the fields of reservations, appointments, waitlists, scheduling and want to know how to use AI to improve the efficiency of your product? 

Get in touch with us.  Your customers will thank you.

Call us!

 833-FLOQQUE

321-251-3766

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